An Introspective Journey into Negotiation Skills

An Introspective Journey into Negotiation Skills on ICERM Radio aired on Saturday, May 7, 2016 @ 2 PM Eastern Time (New York).
Listen to the ICERM Radio talk show, “Lets Talk About It,” for an inspiring interview with Dr. Dorothy Balancio, Executive Director of the Louis Balancio Organization for Conflict Resolution, and Full Professor and Program Director, School of Social and Behavioral Sciences at Mercy College in Dobbs Ferry, NY.
In this episode, our esteemed guest, Dr. Dorothy Balancio, talks about her mediation, negotiation, and other conflict resolution programs at Mercy College and at the Louis Balancio Organization for Conflict Resolution.
Dr. Balancio also talks about her new conflict resolution book, “Managing Conflict: An Introspective Journey to Negotiation Skills,” a book that reminds us of the importance of introspection in the learning and practice of conflict resolution, especially in “the development of negotiation” and mediation skills.