Sadarwa, Al'adu, Samfurin Ƙungiya da Salo: Nazarin Harka na Walmart

Abstract

Manufar wannan takarda ita ce bincika da kuma bayyana al'adun kungiya - ma'auni na asali, dabi'un da aka raba da kuma tsarin imani - wanda ke jagorantar halin ma'aikatan Walmart da kuma gudanar da yadda suke ganin kansu a cikin kungiyar, dangantaka da juna, kuma suna hulɗa da abokan cinikin su da kuma duniyar waje. Tare da fahimtar al'adun kungiya na Walmart, wannan takarda kuma tana neman haskaka nau'o'in ko salon sadarwa daban-daban da ake amfani da su a cikin wannan kungiya, tsarin tsarin da ke tasiri yadda ake yanke shawara ta hanyar tsarinta kuma yana ƙayyade rarraba ayyuka ko matsayi a cikin ƙungiyar. kungiya, sannan a karshe gamayyar ko kawancen da suka kunno kai a sakamakon salon sadarwa da karfin iko a ciki da wajen Walmart. 

Al'adun Kungiyoyi

An yi imanin al'adun ƙungiyar Walmart sun samo asali ne daga ainihin zato cewa "dan kasuwa zai iya taimaka wa mutane su ceci kuɗi da rayuwa mafi kyau" (duba Yana aiki a Walmart http://corporate.walmart.com/our-story/working-at-walmart). Wannan ra'ayi na inganta yanayin rayuwar jama'ar yankin ta hanyar samar da kwarewa ta musamman na abokin ciniki wanda aka keɓance don baiwa abokan ciniki kayayyaki da ayyuka iri-iri masu araha da sha'awa, wanda ya haifar da samar da hanyar da za ta farfado da tattalin arziki ta hanyar. masana'antu, guraben aikin yi da dillalai, sun zama ginshiƙi wanda babban dalilin Sam Walton, wanda ya kafa Walmart, ya kasance. Sam Walton, ta hanyar jagorancinsa da ra'ayin duniya - abubuwan da ya shafi duniya - ya ƙaddamar da Walmart al'adun kamfanoni, kuma ya kasance "mai tasiri wajen tsara ɗabi'a da dabi'un wasu {…}, samar da yanayi don ƙirƙirar sabbin al'adu" (Schein, 2010, shafi na 3). 

Daga wannan hangen nesa, ya zama ma'ana da ma'ana don jayayya cewa akwai alaƙa tsakanin jagoranci da al'adu a cikin wannan tsarin ƙungiya. "Abin da muka kawo karshen kiran al'ada a cikin irin wannan tsarin," in ji Schein (2010), "yawanci shine sakamakon saka abin da mai kafa ko jagora ya sanya a kan ƙungiyar da ta yi aiki. Ta wannan ma’ana, al’ada ce ta ƙarshe ta ƙirƙira, haɗawa, haɓakawa, kuma a ƙarshe shuwagabanni suka yi amfani da su” (shafi na 3) don tasiri jagoranci da ayyukan ma'aikata a cikin ƙungiyar. Al'adun kungiya a Walmart, kamar dai yadda yake a kowace kungiya ta kamfanoni masu irin wannan tarihi da zato na asali, ana iya fahimtar ma'anar Schein (2010) na al'adun rukuni kamar yadda ya ƙunshi "hanyoyin zato na asali na asali da aka koya ta hanyar. kungiya kamar yadda ta warware matsalolinta na daidaitawa na waje da haɗin kai na ciki, wanda ya yi aiki sosai don a yi la'akari da shi yana da inganci kuma, don haka, don koya wa sababbin mambobin a matsayin hanyar da ta dace don fahimta, tunani, da jin dadi game da waɗannan matsalolin " (shafi na 18).

Binciken bayanan da aka samu a Walmart ya nuna cewa sabbin shuwagabannin Walmart da abokan tarayya sun fara nutsewa cikin rafi na rayuwa, babban zato cewa "dillali zai iya taimaka wa mutane su adana kuɗi kuma su rayu mafi kyau." Wannan tushen imani yana jagora da sanar da ayyukansu, halayensu, alaƙa, da halayensu a ciki da wajen ƙungiyar. Duk da haka, riƙe irin wannan zato shi kaɗai ba ya zama a kan kansa al'adun kamfanoni. Ana buƙatar wani abu dabam - wato, yadda za a kawo kyakkyawan zato ga gaskiya ko gaskiya. Saboda haka ana iya fahimtar al'adun ƙungiya a Walmart daga hangen nesa na "praxis" wanda ke nuna aikin da aka yarda da shi. Wannan bayanin ya fi dacewa da ma'anar al'ada ta Walmart: "Al'adunmu shine yadda muke aiki tare don cika wannan manufar [manufa a nan tana nufin taimaka wa mutane su adana kuɗi da rayuwa mafi kyau]." (Duba Yana aiki a Walmart http://corporate.walmart.com/our-story/working-at-walmart). Don cimma burinta a cikin hanyar haɗin gwiwa, Walmart ta ɗauki mahimman ƙididdiga guda huɗu waɗanda, idan aka haɗa su, su samar da abin da za a iya kwatanta shi azaman al'adun aiki na ƙungiya a Walmart. Waɗannan dabi'u sune: "sabis ga abokan ciniki, mutunta mutum ɗaya, ƙoƙari don nagarta, da yin aiki da gaskiya" (Duba Yana aiki a Walmart http://corporate.walmart.com/our-story/working-at-walmart).

A cikin teburin da ke ƙasa, an yi ƙoƙari don taƙaita al'adun aiki na ƙungiya a Walmart, ka'idar canji da ke ƙarƙashin kowane ɓangaren sassan al'adun ƙungiyar Walmart, da kwatanci ko abubuwan da ke tattare da kowane al'adar ƙungiya.

Al'adun Aiki a Walmart Sabis ga Abokan ciniki Girmama Mutum Yin ƙoƙari don Kwarewa Yin aiki da Mutunci
Ka'idar Canji (Idan…, to) Idan an kafa Walmart saboda abokan ciniki, to, ma'aikatan Walmart - shuwagabanni da abokan tarayya - yakamata suyi ƙoƙari yau da kullun don gamsar da abokan ciniki. Idan Walmart yana son samun ma'aikatansa su yi aiki tare don cika manufarsa: "taimakawa mutane su adana kuɗi da rayuwa mafi kyau," to ya kamata a mutunta ma'aikatan Walmart, abokan ciniki da membobin al'umma. Idan Walmart yana neman samun nasara, to yakamata Walmart ya inganta tsarin kasuwancin sa koyaushe kuma ya ci gaba da haɓaka ƙwarewar ma'aikatansa. Idan Walmart yana so ya kiyaye suna da amana da aka danganta ga tsarin kasuwancin sa, to ayyukan ma'aikatan Walmart yakamata su jagoranci ka'idodin amincin.
Bayani / Ƙirƙirar Abubuwan 1 Yi hidima ga abokan ciniki ta hanyar sanya su fifiko na farko. Ƙimar da gane gudunmawar kowane abokin tarayya. Ƙirƙiri ta hanyar gwada sabbin hanyoyin yin abubuwa da haɓaka kowace rana. Ku kasance masu gaskiya ta wurin faɗin gaskiya da kiyaye maganarmu.
Bayani / Ƙirƙirar Abubuwan 2 Taimakawa abokan haɗin gwiwa don su iya yin hidima mafi kyau ga abokan ciniki. Mallakar abin da muke yi tare da azanci, kuma ku ba wa juna ƙarfin yin hakan. Samfuran misali mai kyau yayin da muke bin babban tsammanin. Yi adalci da buɗe ido yayin mu'amala da abokan hulɗa, masu kaya da sauran masu ruwa da tsaki.
Bayani / Ƙirƙirar Abubuwan 3 Ba wa al'ummar yankin ta hanyoyin da ke haɗa abokan ciniki. Sadarwa ta hanyar sauraron duk abokan hulɗa da raba ra'ayoyi da bayanai. Yi aiki tare ta hanyar taimakon juna da neman taimako. Kasance mai haƙiƙa ta hanyar yanke shawara bisa muradun Walmart kaɗai yayin aiki cikin bin duk dokoki da manufofinmu.

Binciken bayanan da aka tattara daga wannan nazarin kabilanci na Walmart-Ma'aikata (ko abokan tarayya), ta hanyar amfani da manyan dabaru guda uku: kallo, hira, da bincike na archival, ya nuna cewa akwai rashin daidaituwa ko rashin daidaituwa tsakanin abin da Walmart ya ɗauka a matsayin al'adun aikin kungiya. (abubuwan da aka ambata na asali na asali da mahimman dabi'u) da kuma yadda ma'aikatan Walmart ko abokan aikin Walmart ke bi da su ta hanyar umarni da gudanarwa na Walmart. Wannan saɓani tsakanin imani da ayyuka ya haifar da suka da yawa daga ƙungiyoyi masu sha'awa daban-daban akan Walmart, ya haifar da salon sadarwa daban-daban ya bayyana a cikin ƙungiyar, ya haifar da ɓarna ga ginin ƙawance da haɗin gwiwa a matakai daban-daban, kuma ya haifar da damuwa na ciki ko ɓarnawar da ke haifar da yawan kararraki da hukunce-hukunce kan Walmart ta abokansa.

Yayin da sassan wannan takarda na gaba suna ba da haske game da waɗannan salon sadarwa, suna tattauna jerin umarni ko tsarin ƙungiya da ke da alhakin tsara manufofi da aiwatar da shi, da kuma nau'o'in haɗin gwiwa ko ƙawancen da suka samo asali a ciki da wajen Walmart, yana da muhimmanci a yanzu zayyana inda daidai yake. bambance-bambancen suna samuwa da wasu ayyuka na musamman waɗanda suke da alama sun saba wa ainihin dabi'u ko imani na Walmart.

Binciken bayanan ya nuna cewa babbar matsalar da ke nuna ci gaba da ci gaba da tabarbarewar rikicin Walmart da Ma'aikata na da nasaba da gazawar Walmart wajen magance manyan damuwar abokan huldar ta - ra'ayinsu na cewa wasu ayyukan Walmart a gare su sun saba wa ainihin dabi'un kungiyarsu: sabis ga abokan ciniki, mutunta mutum ɗaya, ƙoƙari don nagarta, da aiki tare da mutunci.

Service zuwa Abokan ciniki: A cikin wannan bincike, an gano cewa akwai sabani tsakanin da'awar Walmart na cewa. goyon bayan abokan haɗin gwiwa don su iya yin hidima mafi kyau ga abokan ciniki da kuma fahimtar abokan hulɗar Walmart game da su, da kuma yadda wannan maganin ya shafi dangantakar su da abokan ciniki, yanayin zamantakewa da tattalin arziki, da jin dadin su na tunani. An kuma gano cewa da'awar Walmart ta ƙunsa bayarwa ga al'ummar gida ta hanyoyin da za su haɗu da abokan ciniki zuwa wani mataki ya saba wa ra'ayin wasu membobin al'umma game da gudummawar Walmart ga ci gaban al'umma.

Mutunta ga Mutum: Binciken bayanan da aka tattara ya nuna cewa Walmart ya tabbatar da cewa sarrafa shi yana da daraja da kuma gane gudunmawar kowane abokin tarayya bai dace da abin da wasu abokan hulɗar ke fuskanta ba a cikin hulɗar su da gudanarwa. Tambayar da ta taso a lokacin binciken ita ce: Ashe ba abu ɗaya ba ne mutum ya gane gudunmawar da mutum ya bayar, wani abu kuma da daraja waɗannan gudummawar? Abokan hulɗa na Walmart sun yi imanin cewa ƙoƙarin da suke yi na taimaka wa Walmart don cimma burin ƙungiyar sa ne masu gudanarwa suka amince da su saboda yawan ribar da Walmart ke tarawa da kuma ci gaba da yaduwa a duniya. Sai dai ba a san irin gudunmawar da suka bayar wajen tattaunawa kan yadda za a kyautata jin dadinsu a matsayin ma’aikata da ba a san su da kima. Daga wannan hangen nesa, sun yanke shawarar nuna adawa da duk wata ajanda da za ta sa su zama a nufin zuwa ga karshen a madadin zama karshen a kansu. Abokan hulɗar Walmart kuma suna jayayya cewa ko da yake Walmart ya yi imanin cewa gudanarwarta - manyan matakai da shugabanni na tsakiya - sadarwa ta hanyar sauraron duk abokan hulɗa da raba ra'ayoyi da bayanai, a gaskiya, duk da haka, halaye da dabi'un gudanarwa game da sha'awa da ra'ayoyin abokan tarayya game da yadda za a inganta jin dadin su a matsayin ma'aikata sun saba wa ainihin dabi'u da imani da Walmart ya yi iƙirari.

Ƙoƙarin Ƙarfafawa: Wani yanki inda abokan Walmart suka fahimci bambance-bambance a cikin yankunan bidi'a da kuma aikin kungiyar. Binciken ya nuna cewa ainihin imani ko ƙimar da ke wajabta gudanarwa da alaƙa sabunta ta hanyar gwada sabbin hanyoyin yin abubuwa da inganta kowace rana ana aiwatar da shi kuma ana aiwatar da shi gwargwadon abin da ya dace da bukatun jagoranci da gudanarwa na Walmart, tare da wulakanta maslaha, da watsi da muryoyin abokan tarayya. An zayyana korafe-korafe daban-daban da ke tattare da iƙirari da gwagwarmayar ƙungiyoyin a cikin jadawalin da ke ƙasa. Duk da haka, daya daga cikin manyan tambayoyin da suka taso yayin tattara bayanai da bincike shine: idan Walmart ya ba da muhimmiyar mahimmanci don ƙirƙira ta hanyar gwada sababbin hanyoyin yin abubuwa da inganta kowace rana, me yasa jagorancinsa ya sabawa bukatar ma'aikata na haɗin gwiwar Walmart's. abokan tarayya? Hakanan akwai fahimtar rashin daidaituwa tsakanin ainihin ƙimar yin aiki tare ta hanyar taimakon juna da neman taimako da martani da martanin jagoranci da gudanarwa na Walmart game da buƙatu da buƙatun abokan hulɗa.

Yin aiki da Mutunci: Akwai kuma ƙara damuwa game da rarrabuwar kawuna tsakanin wajibcin yi aiki da mutunci – wato, zuwa be gaskiya ta hanyar fadin gaskiya, zama adalci da buɗewa lokacin da ake hulɗa da abokan hulɗa, masu kaya da sauran masu ruwa da tsaki, ko ya zama haƙiƙa ta hanyar yanke shawara bisa muradun Walmart kawai yayin aiki cikin bin duk dokoki da manufofi, da kuma tunanin rashin adalci, rashin adalci da rashin bin doka da wasu abokan hulɗa da Walmart ke gudanarwa da kuma yadda ake ganin nuna bambanci a Walmart, wasu daga cikinsu sun ƙare a cikin ƙararraki da azabtarwa ga kamfanin. Tambayar da ta fito a lokacin wannan binciken ita ce: ta yaya Walmart zai ba da hujjar cewa shugabancinsa da gudanar da aikinsa suna aiki da gaskiya kuma bisa ga doka lokacin da wasu abokan tarayya da sababbin masu daukar ma'aikata suka ce an nuna musu wariya ko kuma lokacin da aka zarge su da aikata ayyukan da ba bisa ka'ida ba a kan abokan tarayya - ayyuka da suka kama daga rufewar sa'o'i da ba a yi tsammani ba, da rage wasu ayyuka, da kuma rage rashin aikin yi. ken abokai.

Teburin da ke ƙasa yana nuna dalla-dalla bambance-bambancen da aka gane (kamar yadda Associates suka bayyana) tsakanin ƙa'idodin al'adun Walmart da ainihin ayyuka, ɗabi'a da halayen jagoranci da gudanarwa ga abokan haɗin gwiwa. Hakanan, teburin yana ba da haske game da bukatun ɗan adam na Walmart Associates da gudanarwa. Binciken fahimtar rikice-rikice na Walmart-Ma'aikata fiye da matsayi na farko da kuma "bayyanar sha'awa zuwa mataki mai zurfi, matakin bukatun ɗan adam," samfurin bukatun ɗan adam wanda aka yi amfani da shi a cikin tebur da ke ƙasa zai taimaka wa abokan tarayya da gudanarwa don gano "rabon bukatun ɗan adam. ” (Katz, Lauya, da Sweedler, 2011, shafi na 109). Wannan tebur yana da mahimmanci ta ma'anar cewa yana aiki azaman abin da ake buƙata don fahimtar nau'ikan ko salon sadarwa waɗanda suka bayyana a ciki da wajen Walmart.

Bambance-bambancen da Associates suka gane Bukatun Dan Adam (Bisa ga Samfurin Bukatun Dan Adam)
Tsakanin Ka'idojin Al'adu na Walmart da Aiki na Gaskiya na Jagorancinta da Gudanarwa Ƙungiyar United for Respect a Walmart (OUR Walmart, ƙungiyar Walmart Associates, ta Walmart Associates, don Walmart Associates.)
Ba a kula da su da mutuncin da suka cancanta. Matsayi: Ƙungiyar Walmart Associates
An keta haƙƙoƙin aiki da ma'auni. Bukatun Jiki (Sha'awa)
Ba ku da murya a shagunan. 1) Walmart ya kamata ya biya aƙalla $15 a kowace awa kuma ya faɗaɗa yawan adadin ma'aikata na cikakken lokaci. 2) Walmart ya kamata ya sa tsara jadawalin ya fi tsinkaya kuma abin dogaro. 3) Walmart ya kamata ya samar da albashi da fa'idodin da ke tabbatar da cewa babu wani abokin tarayya da zai dogara ga taimakon gwamnati don wadata iyalansu.
An yi watsi da damuwa game da aikin su. Tsaro / Tsaro (Sha'awa)
Ana yawan fuskantar tashin hankali ko neman 'yancin haɗin gwiwa tare da hukunci daga gudanarwa. 1) Walmart ya kamata ya ƙyale Associates su shiga Walmart ɗin mu cikin yardar kaina ba tare da tsoron azaba ba - rufewar kantin sayar da kayayyaki, kora, ko asarar fa'idodi. 2) Walmart ya kamata ya taimaka wa abokan tarayya su sami damar samun damar samun damar kiwon lafiya mai araha, da kuma fadada ɗaukar hoto na kiwon lafiya da kuma ci gaba da yin aiki don fadada ɗaukar hoto lokacin da gyaran lafiyar ya fara aiki, maimakon yin amfani da madaidaicin doka don hana ɗaukar hoto. 3) Walmart ya kamata ya girmama ainihin haƙƙin abokan tarayya na 'yancin faɗar albarkacin baki domin abokan tarayya su yi magana ba tare da tsoron ramawa ba.
Amfani da Buɗaɗɗen Ƙofar Walmart baya haifar da warware rikice-rikice na batutuwa kuma ba a mutunta sirri. 4) Walmart ya kamata ya hayar ƙarin ma'aikata, dangane da girman da ake tsammani na taron jama'a yayin abubuwan tallace-tallace na hutu kamar "Black Friday". 5) Walmart yakamata ya horar da: tsaro ko ma'aikatan kula da taron jama'a a wurin; ma'aikata akan matakan tsaro; da ma'aikata akan hanyoyin gaggawa. 6) Walmart ya kamata ya shirya shirin gaggawa, kuma a tabbata cewa duka ma'aikata da masu amsa gaggawa na gida sun san game da shi.
Iƙirarin Walmart cewa matsakaicin albashin sa'o'in Associates na cikakken lokaci sama da dala 15 a cikin sa'a ya ci karo da ƙasa da dala 10 a cikin sa'a da ake biya ga abokai da yawa. Kasancewa / Mu / Ruhin Ƙungiyar (Sha'awar)
Rage sa'o'in aiki ga abokan aikin ɗan lokaci yana sa ya zama da wahala a tallafa wa danginsu. 1) Walmart yakamata yayi bikin shirye-shiryen mu, kuma ya saurari damuwarmu. 2) Walmart ya kamata ya ɗauki ingantattun manufofi waɗanda ke tabbatar da cikakken damar samun dama da daidaiton kulawa ga duk Abokan hulɗa ba tare da la'akari da asalin jinsi, launin fata, nakasa ba, yanayin jima'i, ko shekaru.
Jadawalin da ba su bi ka'ida ba da rashin sassauƙa da aka ba abokan tarayya suna sa ya zama da wahala a kula da danginsu. 3) Walmart ya kamata ya bi ka'idar Mista Sam: "Raba ribar ku tare da duk abokan hulɗarku, kuma ku ɗauke su a matsayin abokan tarayya." 4) Walmart yakamata ya kawo karshen wariya dangane da shekaru, jima'i, kabilanci ko tsarin imani.
Rashin iya samun damar kula da lafiyar Walmart saboda yana da tsada sosai ko kuma saboda rashin sa'o'i don cancanta. Girmama Kai / Girmama (Sha'awar)
Abokan hulɗa suna fuskantar ramuwar gayya lokacin da suke magana game da batutuwan da ke aiki. 1) Walmart yakamata ya mutunta aiki tukuru da ɗan adam na Associates. 2) Walmart ya kamata ya girmama mu da daraja.
Ba a hana ma'amala daidai ga abokai da yawa. 3) Muna son adalci da adalci. 4) Muna so mu ji cewa mu mutane ne masu alhakin da za su iya biyan bukatun iyali.
Dogaro da taimakon gwamnati don biyan buƙatu na yau da kullun yayin da har yanzu ke aiki ga Walmart ba shi da kyau. Ci gaban Kasuwanci / Riba / Aiwatar da Kai(Sha'awa)
Store ko da yaushe rashin ma'aikata da kuma ma'aikata kullum overwork. 1) Walmart ya kamata ya tabbatar da horar da manajoji kan yadda za a daidaita daidai da daidaitawa da aiwatar da rubutattun manufofin Walmart a kowane lokaci kuma don samar da duk Associates tare da jagorar manufofin. 2) Muna son yin nasara a cikin ayyukanmu, kuma muna son kamfaninmu ya yi nasara a kasuwanci, kuma abokan cinikinmu su sami babban sabis da darajar, da Walmart da Associates don raba duk waɗannan burin.
Tsaye don haɗa kai da shiga yajin aikin na fuskantar barazanar rufe shagunan, kora, ko asarar fa'idodi. 3) Muna so mu girma kuma mu sami dama, karuwar albashi mai kyau - yana haɓaka ga duk abokan tarayya a mafi ƙarancin $ 15 / awa. 4) Muna so a ba mu daidaito, cikakken sa'o'i idan muna son su.
Abokan hulɗa da abokan ciniki suna cikin haɗarin rauni ko mutuwa yayin abubuwan tallace-tallace na biki kamar "Black Jumma'a". 5) Muna son Walmart ya ba da ƙarin sa'o'i ga Abokan hulɗa na ɗan lokaci. 6) Muna son Walmart ta ɗauki ƙarin ma'aikata a cikin shagunan da ba su da ma'aikata.
Zarge-zargen nuna wariyar jinsi (misali: Dukes v. Wal-Mart Stores, Inc.). 7) Muna son Walmart ya kawo karshen cin zarafin albashi da sa'a. 8) Muna son Walmart ya kawo ƙarshen koyawa da ƙarewa mara adalci.
Cin zarafin dokar albashi da sa'a, misali rashin biyan albashi ga abokan tarayya. 9) Walmart yakamata ya himmatu wajen bin haƙƙin aiki da ƙa'idodi.

Nau'o'in Sadarwar da Aka Yi Amfani da su a cikin Ƙungiyar

Domin amsa korafe-korafen da aka bayyana a sama da kuma karfafa manufofinta, Walmart, sama da shekaru goma, tana gwaji da salo daban-daban na sadarwa. Sakamakon binciken akan nau'ikan hanyoyin sadarwa daban-daban da gudanarwar Walmart da Walmart Associates ke amfani da su dangane da rikicin haɗin kai ya bayyana cewa:

  • Shugabanci da gudanarwa na Walmart sun yi amfani da dabaru ko salon da ba su dace ba a lokuta da matakai daban-daban kuma don dalilai daban-daban don ƙoƙarin ko dai yin watsi da rikicin ƙungiyar, murkushe shi ko tunkararsa, shawo kan abokan hulɗa da sauran masu ruwa da tsaki su ba da buƙatunsu ta hanyar tilastawa, ko yin wasu rangwame da niyyar ci gaba da kasancewa a halin yanzu.
  • Abokan haɗin gwiwar Walmart kuma sun ƙaura daga wannan salon sadarwa zuwa wani tun farkon rikicin haɗin kai. Ko da yake ya bayyana cewa babban ƙungiyar abokan hulɗar Walmart, Organization United for Respect at Walmart (OUR Walmart) - ƙungiyar da ke da alhakin haɗin kai, ta kasance, tun watan Yuni 2011 na jama'a na jama'a (Duba Cibiyar Ma'aikata, 2014), an karɓa. a sarari, sauƙin ganewa salo na fuskantar gaba ko tsarin sadarwa, yawancin abokan hulɗa duk da haka har yanzu suna amfani da salon sadarwa mai gamsarwa saboda damuwa ko fargabar cewa hanyoyin fuskantar juna na iya haifar da ƙarshen ayyukansu.

Don ƙarin fahimtar duka hanyoyin sadarwa na jagoranci / gudanarwa na Walmart da abokan haɗin gwiwarsu, wannan binciken ya ɗauki haɗin haɗin "samfurin rikice-rikice biyu" (Blake da Mouton, 1971, kamar yadda aka ambata a Katz et al., 2011, shafi na 83-84) da Rahim (2011) rarraba salon rikice-rikice (kamar yadda aka ambata a cikin Hocker da Wilmot, 2014, shafi na 146). Waɗannan salon rikice-rikice su ne: gujewa, mamayewa (gasa ko sarrafawa), wajibci (madaidaici), daidaitawa, da haɗa kai (haɗin kai). Kamar yadda za a bayyana a kasa, duka Walmart gudanarwa da abokan tarayya "canza salon su / hanyoyin su don dacewa da buƙatun sababbin yanayi" (Katz et al., 2011, p. 84). Ga kowane ɗayan waɗannan salon rikice-rikice, dabarar sadarwar masu ruwa da tsaki tana da haske.

Salon Sadarwa (Rikici) Bayani / Manufar Jagorancin Walmart/Gudanarwa Walmart Associates
guje Matsayin barin-rasa/nasara (Ƙaramar manufa da daidaitawar dangantaka) A A
Maɗaukaki (Wajibi) Haɓaka-rasa/nasara (Ƙaramar manufar manufa da madaidaicin dangantaka) _____________________________ Ee (musamman wasu abokan tarayya)
Rarraba Mini-nasara/rasa-rasa (maƙasudin tattaunawa da daidaitawar dangantaka) A A
Mamaye (Gasa ko Sarrafa) Nasara/rasa (Madaidaicin manufa da ƙarancin daidaitawar dangantaka) A A
Haɗin kai (Haɗin kai) Nasara/nasara (Babban burin da daidaita dangantaka) A'a A'a

Gujewa:

Bayanan da aka tattara yayin hirarraki da bincike na tarihi sun nuna cewa a farkon rikicin Walmart-Associates game da haɗin gwiwar ma'aikatan Walmart, shugabancin Walmart ya ɗauki dabarar gujewa. Jagoranci da gudanarwa na Walmart sun guji shiga tattaunawa kai tsaye kan batun haɗin kai tare da abokansa tare da yin watsi da buƙatu da manufofinsu. A cewar Steve Adubato (2016), "Shugaban Wal-Mart Lee Scott (wanda ya yi aiki a matsayin babban jami'in gudanarwa na Wal-Mart Stores, Inc., daga Janairu 2000 zuwa Janairu 2009) a fili yana jin cewa amsa sukar zai ba shi ƙarin inganci" (shafi na 3). Martanin jagorancin Walmart game da matakin farko na wannan rikici - dabarun gujewa - ya dogara da halin rashin sadaukarwa na ƙaryatãwa game da wanzuwar rikici. "Ta hanyar yin riya cewa rikici ba ya wanzu, jam'iyyar mai girma ta sami 'yanci daga yin hulɗa da jam'iyyar masu karamin karfi" (Hocker da Wilmot, 2014, shafi na 151). Wannan ya bayyana a cikin zargin "ƙi don magance matsalolin Walmart abokan" ta matakai daban-daban na Walmart's rerarchy, wanda ya fara daga shugaban hukumar gudanarwa na Wal-Mart Stores, Inc., Rob Walton, babban ɗan Sam da Helen Walton, ga membobin kwamitin gudanarwa, sa'an nan kuma ga membobin gudanarwar Walmart, ga Unitedungiyar Walmart. sun yi ta kaiwa ga ɗaiɗaiku da kuma gabaɗaya don sauraron damuwarsu (Duba Yin Canji a Walmart, The Walmart 1 Percent: Tarihin isar da saƙo ta abokan Walmart da ƙawancen Walmart, an samo su daga http://walmart1percent.org/). Daya daga cikin tambayoyin da wannan bincike ya nemi a bincika ita ce: shin rashin lahani na guje wa bayyana manufofin kawancen abokan huldar Walmart ya fi amfaninsa? Sakamakon wannan bincike ya bayyana wasu muhimman shawarwari guda biyu. Ɗayan shine guje wa damuwar abokan hulɗa ya saba wa al'adun ƙungiyar Walmart. Sauran shi ne cewa ta hanyar guje wa bukatunsu, sha'awa da burinsu, Walmart abokan hulɗa suna jin jagoranci da gudanarwa ba su damu da jin dadin su ba, kuma ba sa daraja gudunmawar da suke bayarwa ga kungiyar, wanda hakan ya sanya "matakin fashewar fashewa ko baya" (Hocker da Wilmot, 2014, shafi na 152) wanda ya haifar da rikici a cikin gudanarwa - dangantakar abokantaka.

Mamaye / Gasa ko Sarrafa:

Wani salon da ya fito daga bincike kan rikicin Walmart-Associates shine dabarar mamaya, gasa da sarrafawa. Tun da nisantar damuwar abokan hulɗa ba ta kowace hanya ya kawar da kasancewar abubuwan da ke haifar da rikice-rikice, an bayyana a cikin binciken cewa abokan tarayya da yawa sun yanke shawarar haduwa, sake tattarawa, kafa ƙungiyoyi a cikin kantin sayar da kayayyaki, da samun goyon baya da karfi daga waje. Ƙungiyoyi / ƙungiyoyi masu sha'awar, yayin da suke yin amfani da manyan dokoki/manufofin da aka tsara don kare haƙƙin ma'aikata da kuma amfani da duk wata dama da hanyoyin tabbatar da iƙirarinsu da damuwa. Wannan yunƙurin gasa na abokan hulɗa na Walmart yana tabbatar da ainihin zato da ke ƙarƙashin manufar mamaye salon sadarwa. A cewar Hocker and Wilmot (2014): "Salon mamaye, gasa, ko 'ikon kan' yana da halin tashin hankali da rashin haɗin kai - bin abubuwan da ke damun ku a kashe wani. Mutanen da ke da salon mamaye suna ƙoƙari su sami iko ta hanyar adawa kai tsaye, ta ƙoƙarin 'nasara' muhawara ba tare da daidaitawa ga burin da sha'awar ɗayan ba. […] Ana kallon rikici a matsayin filin yaƙi, inda cin nasara shine manufa, kuma damuwa ga ɗayan ba shi da mahimmanci ko kadan” (shafi na 156).

Binciken da aka yi a hankali na laima na ƙungiyar Walmart associates, Organization United for Respect at Walmart (OUR Walmart), ya nuna cewa a cikin rikicinsu da Walmart, Walmart ɗinmu ya kayyade sosai, kuma yana mai da hankali kan bukatunsa yayin ƙoƙarin cin nasara a yaƙin. ta hanyar dabaru da dabaru daban-daban na gasa. Waɗannan dabarun sun haɗa da amma ba'a iyakance ga: " shigar da ƙararraki masu banƙyama, buga binciken da ba a sani ba, ba da wasiƙun buƙatu ga ma'aikata, gudanar da zanga-zangar hargitsi da tashe-tashen hankula a cikin shaguna da kan titi, kai hari ga membobin hukumar da shuwagabannin zartarwa da ƙaddamar da zarge-zarge a cikin kafofin watsa labarai" ( Duba Kallon Cibiyar Ma'aikata, Dabarun Walmart ɗinmu, An dawo dasu daga http://workercenterwatch.com). An yi imanin cewa waɗannan salon sadarwa sun kasance wani ɓangare na dabarun yaƙin neman zaɓe na duniya wanda ya haɗa da amfani da rashin biyayya (Eidelson, 2013; Carpenter, 2013), shiryawa da ci gaba da yajin aiki (Carpenter, 2013; Resnikoff 2014; Jaffe 2015; Bode) 2014), kafofin watsa labarun, keɓaɓɓun gidan yanar gizo, da sauran dandamali na kan layi, waɗanda aka ƙera don lallashin jama'a ko tilasta Walmart don biyan bukatun abokansa.

Bayanan binciken sun nuna cewa maimakon yin biyayya ga bukatun Walmart namu da kuma tsoratar da kamfen ɗinsa na jama'a da sauran dabarunsa, Walmart ya yi amfani da salo daban-daban don sadarwa, lallashi, da kuma tilasta wa abokansa kada su haɗa kai. Tashin hankali don 'yancin haɗin gwiwa ko haɗin kai da shiga cikin yajin aikin Walmart ɗinmu ana yawan fuskantar hukunci daga gudanarwar Walmart ta hanyar barazanar, ko na gaske, rufe kantin, kora, rage lokutan aiki ko asarar fa'idodi. Alal misali, "lokacin da sashen nama na wani kantin Walmart a Texas ya zama aikin dillali kawai a Amurka don haɗa kai, a cikin 2000, Walmart ya sanar da shirin makonni biyu bayan haka don amfani da naman da aka riga aka shirya da kuma kawar da mahauta a wannan kantin da wasu 179" (Greenhouse, 2015, sakin layi na 1). Hakazalika, an yi imanin cewa rufe kantin sayar da Walmart a Jonquiere, Quebec a cikin 2004 ba da daɗewa ba bayan da abokan cinikin suka haɗu, da kuma yunkurin da aka yi a watan Afrilu 2015 don rufe wani kantin sayar da a Pico Rivera, California, tare da wasu shaguna hudu, wani bangare ne. na babban dabarar yaƙi don yaƙi da tsarin ƙungiyar Walmart abokan tarayya (Greenhouse, 2015; Masunaga, 2015).

Har ila yau, korafin hukuma na Hukumar Hulda da Ma’aikata ta Kasa, Ofishin Babban Lauyan, game da Walmart a ranar 15 ga Janairu, 2014, ya tabbatar da tsarin mamaye da sarrafa rikici da Walmart ke amfani da shi don hana abokan tarayya kafa ko shiga kungiya. "A yayin watsa labarai guda biyu na gidan talabijin na kasa da kuma a cikin sanarwa ga ma'aikata a shagunan Walmart a California da Texas, Walmart ba bisa ka'ida ba ya yi wa ma'aikata barazana da ramuwar gayya idan suka shiga yajin aiki da zanga-zanga. A shaguna a California, Colorado, Florida, Illinois, Kentucky, Louisiana, Maryland, Massachusetts, Minnesota, North Carolina, Ohio, Texas da Washington, Walmart ta yi barazanar ba bisa ka'ida ba, horo, da/ko dakatar da ma'aikata saboda shiga yajin aiki da zanga-zangar da aka kare ta doka. . A shaguna a California, Florida, da Texas, Walmart ya yi barazanar ba bisa ka'ida ba, sa ido, horo, da / ko dakatar da ma'aikata a cikin jira ko a mayar da martani ga sauran ayyukan haɗin gwiwar ma'aikata masu kariya" (NLRB, Ofishin Harkokin Jama'a, 2015).

Baya ga matsananciyar matakin da ta dauka kan duk wani yunƙuri na haɗaka abokan aikinta, Walmart ya umarci Ƙungiyar Ƙwararrun Ƙwararru ta Ƙarfafa "Akwatin Kayan Aikin Manaja Don Ci Gaban Ƙungiya Kyauta," kayan horon da ke adawa da kuma yin Allah wadai da haɗin gwiwar abokan hulɗa tare da bayar da gamsassun hujjoji da dalilai. me yasa manajoji zasu ce a'a ga Walmart ɗinmu kuma su ƙarfafa sauran abokan hulɗa don ƙin ra'ayin haɗin kai. Ana buƙatar duk manajoji don karɓar wannan horon wanda ke ba su ikon zama "layin farko na kariya daga haɗin kai" na Walmart tare da ba su basira don zama "kullum a faɗakarwa don ƙoƙarin ƙungiyar don tsara abokan hulɗa" tare da kasancewa a faɗake akai-akai. ga kowane alamun abokan tarayya suna sha'awar ƙungiyar" (Walmart Labor Relations Team, 1997). Lokacin da akwai alamun ayyukan ƙungiyar da Walmart ɗinmu ko wata ƙungiya ta shirya, ana buƙatar manajoji da su ba da rahoton irin waɗannan alamu da ayyukan nan da nan zuwa Layin Labour Relations Hotline, wanda aka fi sani da Union Hotline (Walmart Labor Relations Team, 2014; Human Rights Watch). , 2007). Hakazalika, sabbin ma'aikata tun daga 2009 an ba su wata hanya ta koyar da su cikin al'adun haɗin kai da akidar Walmart (Greenhouse, 2015), ta yadda za su hana su ci gaba da irin wannan burin da zai bar su da sakamako mai nadama. Don haka, sabbin abokan tarayya suna fara aikinsu da jin tsoron ramawa, idan sun danganta kansu da abubuwan haɗin kai.

Bayan tunani a kan mamaye salon Walmart da Organizationungiyar United for Respect a Walmart (OUR Walmart), tambaya ɗaya mai mahimmanci ta bayyana: menene fa'idodi da rashin amfanin waɗannan dabarun? Shin waɗannan dabarun sadarwa sun yi musu amfani da kyau? Binciken bincike kan wannan salon ya yi daidai da ra'ayin Hocker and Wilmot (2014) game da salon sadarwa mai mamaye wanda ya riki cewa "yana da amfani idan manufar waje ta fi dangantaka da wani mutum, kamar su. a cikin ɗan gajeren lokaci, dangantaka mara maimaitawa” (shafi na 157). Amma Walmart yana daure a cikin dogon lokaci tare da abokansa, don haka, "rikicin da aka gudanar da gasa zai iya ƙarfafa ɗayan ɗayan su shiga cikin ƙasa kuma suyi amfani da hanyar ɓoye don biyan ɗayan. Mulki yana ƙoƙarin rage duk rikice-rikice zuwa zaɓuɓɓuka biyu - 'ko dai kuna gaba da ni ko tare da ni,' wanda ke iyakance ayyukan mutum zuwa 'lasara' ko 'rasa'" (Hocker da Wilmot, 2014, shafi na 157). Abin baƙin ciki, wannan gaskiya ne game da alaƙar ƙiyayya ta yanzu tsakanin Walmart da membobin ƙungiyar United for Respect a Walmart (OUR Walmart).

Maɗaukaki ko Wajabta:

Wani muhimmin salon sadarwa da ake amfani da shi a cikin rikicin Walmart-Associates yana daidaitawa ko tilastawa. Don Katz et al. (2011), daidaitawa yana nufin "ba da ciki, gamsarwa, da guje wa rikici" (shafi na 83) ko dai don ci gaba da dangantaka ko saboda tsoron sakamakon ko tasirin da aka rasa a cikin rikici zai haifar da mai masauki. Binciken bayanan binciken mu ya nuna cewa yawancin abokan Walmart sun fi son yin biyayya ga ƙa'idodin Walmart na adawa da haɗin kai don shiga da shiga cikin ayyukan haɗin gwiwa na Walmart ɗinmu, ba saboda haɓaka dangantaka ba, amma saboda tsoron rasa ayyukansu, wanda, ba shakka, zai yi mummunar tasiri a kansu da iyalansu. Mutane da yawa sun zaɓi matsayi a cikin tarihi kamar yadda aka gani a tatsuniya na ƙaura inda wasu Isra'ilawa suka gwammace su bi ka'idodin Fir'auna kuma su koma Masar don guje wa yunwa da mutuwa a cikin hamada, kuma kamar yadda ya bayyana a lokacin bauta - wasu bayi sun so su zauna. karkashin karkiya na iyayengijinsu saboda tsoron da ba a sani ba -, ko kamar yadda amfani da mutane da yawa a cikin rayuwar yau da kullum dangantaka, musamman a cikin aure.

Yana da mahimmanci a lura cewa wasu daga cikin abokan haɗin gwiwa da gaske da kuma a asirce suna biyan kuɗin da aka bayyana na Walmart ɗinmu - cewa Walmart ya kamata ya inganta jin daɗin rayuwa, da mutunta abokan tarayya - duk da haka, suna tsoron yin magana a fili. Kamar yadda Hocker da Wilmot (2014) suka tabbatar, “mutum na iya […] ba da kai ga wani […] cikin baƙin ciki da ɗaci, [kuma daga hangen nesa] fushi, yarda da ƙiyayya” (shafi na 163). An tabbatar da wannan ikirari a cikin wasu maganganun da abokan Walmart suka yi yayin hira. "Na zo nan saboda 'ya'yana, in ba haka ba, da na bar Walmart ko in shiga Walmart ɗinmu don yin gwagwarmayar kwato mana haƙƙinmu." “A matsayinka na abokin aiki na ɗan lokaci, idan ka koka ko bayyana ra’ayinka game da yadda ake yi da kai da kuma wulaƙanta ka, za a rage sa’o’inka, kuma za ka iya zama na gaba da za a kore ka. Don haka na fi son in yi shiru don in ci gaba da aikina.” Bayarwa ko yarda da ƙa'idodin hana haɗin kai na Walmart al'ada ce ta gama gari ga abokai da yawa. Barbara Gertz, wani darektan Walmart stocker a Denver, an ruwaito ta hanyar Greenhouse (2015) cewa: "Mutane suna tsoron kada kuri'a ga wata ƙungiya saboda suna tsoron a rufe kantin sayar da su" (Para. 2).

Don wannan salon sadarwa, yana da mahimmanci kuma a san yadda fa'idar ma'amala zai iya kasancewa ga rikicin Walmart-Associates. Binciken binciken ya nuna cewa an yi amfani da hanyar sadarwa mai dacewa ko tilastawa don "ƙananan asara" (Hocker and Wilmot, 2014, p. 163). Ga abokan haɗin gwiwa, bada kai ba ƙaramin mugunta bane idan aka kwatanta da shiga Walmart ɗinmu wanda zai iya haifar da ƙarewar aiki. Ko da yake Walmart na iya gamsuwa a cikin ɗan gajeren lokaci lokacin da waɗannan abokan tarayya suke biyayya, a cikin dogon lokaci, za a iya samun wani nau'i na rashin jin daɗi da ƙananan sha'awar aikin su wanda zai iya yin tasiri mai mahimmanci ga aikin aikin su gaba ɗaya.

Rashin daidaituwa:

Har ila yau, bincikenmu ya nuna cewa baya ga kaucewa da mamaye hanyoyin sadarwa da rikice-rikice da Walmart ke amfani da shi, kungiyar ta yanke wasu shawarwarin da ba su dace ba da nufin kyautata jin dadin abokan huldar ta, da ceton fuska, da sake dawo da kwarin gwiwa da martaba a cikin jama'a. ido. Waɗannan matakan daidaitawa sun haɗa da:

  • inganta tsarin tsara tsarin ta ta hanyar ba wa wasu ma'aikata ƙayyadaddun jadawali kowane mako-ma'aikata da yawa sun koka[ed] cewa jadawalin aikin su yana canza mako-mako-mako (Greenhouse, 2015);
  • Yarjejeniyar ƙara yawan kuɗin da aka biya zuwa $ 9 a 2015 da $ 10 a 2016 - wani yunkuri wanda zai haifar da karuwar ma'aikata 500,000 (Greenhouse, 2015);
  • inganta ta Bude Manufar Kofa ta hanyar tabbatar da cewa "... kowane abokin tarayya, a kowane lokaci, a kowane mataki, a kowane wuri, zai iya sadarwa ta baki ko a rubuce tare da kowane memba na gudanarwa har zuwa shugaban kasa, a cikin amincewa, ba tare da tsoron ramawa ba..." (Walmart Labor Relation Team , 1997, shafi na 5);
  • ƙaddamar da tashar sadarwa mai haɗawa da amintacce don gudanarwa da abokan haɗin gwiwa ta hanyar sake fasalin intranet da ƙaddamar da walmartone.com a cikin Satumba 2012 (Kass, 2012);
  • biyan miliyoyin diyya saboda zargin nuna wariya, dakatar da wasu membobin Walmart ta mu ba bisa ka'ida ba, da sauran abubuwan da suka shafi keta dokokin aiki kamar keta dokar albashi, rashin isassun kula da lafiya, cin gajiyar ma'aikata, da kuma matsayin dillali na adawa da kungiyar (Aikin Wuri Mai Kyau, 2016; Riper, 2005);
  • ɗaukar matakai masu yawa don ƙara yawan ma'aikata a cikin kungiyar;
  • kafa Ofishin Da'a na Duniya a Bentonville, Arkansas, wanda ke tsarawa da kuma ilmantar da duka gudanarwa da abokan tarayya game da ka'idar dabi'ar Walmart, da kuma samar da tsarin / tsari na sirri don abokan haɗin gwiwa don ba da rahoton abin da suke jin zai iya zama cin zarafi na ɗabi'a, siyasa ko doka" (Ofishin Da'a na Duniya, www.walmartethics.com.

Game da alamun sasantawa daga ɗayan gefen hanya, yana da mahimmanci a lura cewa Walmart ɗinmu da abokin aikinsa, United Food and Commercial Workers, sun bar wasu daga cikin dabarun da suka yi muni da ɓarna, wani ɓangare a matsayin alamar kasuwanci. - kashe wani abu a madadin Walmart, kuma galibi don bin umarnin kotu (Duba ƙarin bayani don umarnin kotu). Mafi mahimmanci da mahimmancin sasantawa wanda ya cancanci nunawa a cikin wannan rahoton bincike na ƙarshe shine yanke shawarar ba zato ba tsammani da Our Walmart ya yanke daga yin shawarwari "kwangiloli a madadin ma'aikatan Walmart, amma don mayar da hankali a maimakon taimakawa" mambobi suna amfana daga dokokin aiki na tarayya da ke kare. ma'aikata daga ramuwar gayya don shiga tattaunawa tare da aiki" (Steven Greenhouse, 2011). Ƙaddamar da ba za ta yi aiki a matsayin ƙungiyar doka da ke wakiltar Walmart abokan tarayya yana nunawa a cikin ƙin yarda da doka da Walmart ɗinmu ya buga a kan shafin yanar gizonsa da shafukan sada zumunta: "UFCW da OUR Walmart suna da manufar taimaka wa ma'aikatan Walmart a matsayin mutane ko kungiyoyi a cikin mu'amala da su. Walmart akan haƙƙin ma'aikata da ƙa'idodi da ƙoƙarinsu na ganin Walmart ya jajirce a bainar jama'a don bin haƙƙoƙin aiki da ƙa'idodi. UFCW da OUR Walmart ba su da niyyar samun Walmart ya gane ko yin ciniki tare da UFCW ko Walmart namu a matsayin wakilin ma'aikatansa" ( Walmart namu, Laifin Shari'a: http://forrespect.org/). A matsayin cikakken saitin yanke shawara na kasuwanci, Walmart ɗin mu ya amince da daina ayyukan da ke biyowa:

  • “Shigowa ko cikin keɓantacce na Walmart don shiga cikin ayyuka irin su zaɓe, sintiri, fareti, zanga-zanga, 'yan ta'adda,' lissafin hannu, neman roƙo, da rigima na manaja; ko
  • shiga ciki ko cikin keɓantacce na Walmart ba tare da izini ko izini daga Walmart ba don kowace manufa banda siyayya da/ko siyan kayan Walmart” (Kallon Cibiyar Ma'aikata: Kafa, An dawo daga http://workercenterwatch.com; Kotun Benton County, Arkansas Civil Division, 2013).

Hanyoyi daban-daban na sasantawa da Walmart da Walmart ɗinmu suka yi tare da ƙawayenta suna da halayen daidaita salon sadarwa ko rikici. Ta hanyar yin sulhu da aka zayyana a sama, duka Walmart da Walmart ɗinmu "sun ɗauka cewa nasara / nasara mafita ba zai yiwu ba kuma ɗauki matakin tattaunawa wanda ya ƙunshi ɗan nasara kaɗan da kaɗan na rasawa dangane da burin da alaƙa. na bangarorin da abin ya shafa, tare da lallashi da magudin da ke mamaye salon” (Katz et al., 2011, shafi na 83). Bayan da aka yi la’akari da wannan salon rikici na sasantawa, yana da kyau a bincika ko wannan salon ya fi amfani ga manyan bangarorin biyu da ke cikin wannan rikici fiye da kowane salon rikici, misali, salon hadewa ko hada kai. Binciken binciken ya nuna cewa abubuwan da ke sama sun yi aiki ne kawai don 'ƙarfafa ma'auni na iko ... ana amfani da su don cimma matsuguni na wucin gadi ko dacewa a cikin yanayi masu matsananciyar lokaci" (Hocker and Wilmot, 2014, shafi 162) tun da sauran dabarun - gujewa, mamayewa, da masauki - ya kasa sanya dakatar da rikici.

Duk da haka, tun da ana iya ganin sulhu a matsayin alamar asara, kuma an ba da Walmart ɗinmu ba zai so ya daina abin da suke nufi da sauƙi ba. gwagwarmayar kare hakkin dan Adam, za a iya kwatanta rikici a yanzu da yadda sannu a hankali ke tafiya zuwa matsayi mafi girma a kan tsaninsa na tashin hankali. Bugu da ƙari, ya bayyana cewa ƙungiyoyin sun makale cikin waɗannan salon rikice-rikice ko kuma sun sami "daskararre a cikin salon rikici maimakon haɓaka salon sassauci" (Hocker da Wilmot, 2014, shafi 184-185). Wata tambayar da ta fito daga cikin hirarraki da binciken da aka yi a taskance bayanai ita ce: me ya sa bangarorin ke yin abu iri daya tun bayan bayyanar wannan rikici? Me yasa aka daskare su don rike mukamansu ba tare da wata alamar sassauci ba? Me yasa Walmart baya shirye ya daina yaƙar ƙungiyar tarayya? Kuma me ya sa Walmart ɗinmu ba ta son daina yaƙin neman zaɓe da yaƙi da Walmart? Sakamakon binciken ya nuna cewa mafi kyawun amsa ga waɗannan tambayoyin yana cikin bambance-bambance tsakanin ra'ayoyin iko, hakkoki da bukatun (Hocker and Wilmot, 2014, p. 108 - shafi na 110). An gano cewa mayar da hankali ga wannan rikici ya rikide daga maslaha zuwa hakki sannan ya koma mulki; da kuma yanayin haɓakar rikice-rikice na Walmart-Our Walmart ya tabbatar da cewa "mafi girman girman iko shine alamar tsarin damuwa" (Hocker da Wilmot, 2014, shafi na 110).

Haɗin kai ko Haɗin kai:

Me ya kamata a yi don juyawa dabaran na wannan rikici? Mutane da yawa za su yi gaggawar yin gardama cewa maido da haƙƙin ƙwadago na abokan hulɗa na Walmart ta hanyar tsarin shari'a na yau da kullun ya zama dole don warware takaddama. Dangane da binciken wannan bincike, na yi imanin cewa hanyoyin da suka danganci haƙƙin warware takaddama sun zama dole tunda rikici ya haɗa da batutuwan da suka danganci haƙƙoƙin kamar nuna bambanci tsakanin jima'i, keta dokokin aiki, da sauran batutuwan shari'a masu alaƙa. Koyaya, saboda doguwar dangantakar dake tsakanin ma'aikata da ma'aikatansu, matakan tushen haƙƙin basu isa ba don warware matsalolin da ke cikin rikicin Walmart-Associates. Don haka, an ba da shawarar a cikin wannan bincike don matsawa fifiko daga hanyoyin tushen iko da haƙƙoƙi zuwa hanyoyin tushen bukatu na warware rikici. Kamar yadda Hocker da Wilmot (2014) suka ce, "Lokacin da muka warware takaddama bisa ga bukatu, manufofi da sha'awar jam'iyyun sune mahimman abubuwa ... tare da hakkoki da iko suna wasa karami amma har yanzu muhimmiyar rawa" (shafi na 109).

Amma, shin ko akwai wani bangare da ke cikin wannan rikici ya yi amfani da salon sadarwa na tushen muradu? Bayanan da aka tattara ta hanyar tambayoyi, nazarin adana kayan tarihi da sauran hanyoyin bincike da suka zama tushen da wannan rahoto na ƙarshe ya dogara da shi sun nuna cewa Walmart da Walmart ɗinmu ba su riga sun rikiɗe zuwa salon haɗin kai ko haɗin kai ba. Walmart da Walmart ɗin mu tare da abokan aikinsa ba su riga sun ɗauki matsayin "nasara / nasara" wanda ke tabbatar da cewa "ɓangarorin biyu na rikici sun cimma burinsu na sirri [kuma suna aiki] ba kawai a madadin m son kai amma kuma a madadin muradun jam’iyya mai hamayya kuma” (Katz et al., 2011, shafi 83). Ko da yake wannan binciken ya amince da ƙoƙarin da Walmart ya yi ta hanyar ƙirƙirar ofishin da'a na Duniya, tsarin da ke da nufin samar da tsarin bayar da rahoto na sirri da wanda ba a san shi ba da kuma taimakawa abokan hulɗa don tayar da damuwa da kuma magana game da tsinkaya ko ainihin cin zarafi na ɗabi'a da manufofin (Ofishin Da'a na Duniya, www.walmartethics.com); kuma ko da yake binciken binciken yana tunawa da ra'ayin Walmart na sasantawa akan ƙarfafa ta Bude kofa manufofi, tsari da tsari wanda ke inganta yanayin aiki wanda ke ƙarfafa kowane abokin tarayya don bayyana tunaninsu da jin dadin su ga gudanarwa ba tare da tsoron ramawa ba (Walmart Labor Relations Team, 1997). Batun wannan binciken ne duka ka'idojin da'a na duniya da manufofin bude kofa ba su nuna alamar haɗin gwiwa na mafita wanda ke magance matsalolin da ke cikin tushe da damuwa a cikin rikicin Walmart-Associates.

A cikin wannan binciken, babu wani bayani da aka samu game da lokacin da Walmart da Walmart ɗinmu suka rubuta wani bayani ta hanyar "warware matsalar juna" (Hocker da Wilmot, 2014, shafi na 165). Don haka, tsari ko tsarin ta hanyar da Walmart da Walmart ɗinmu tare da abokan haɗin gwiwa za su iya haɗin gwiwa tare da rubuta hanyoyin magance rikice-rikicen su - hanyar haɗin gwiwa wanda zai dace da ainihin bukatu da bukatun bangarorin biyu - ya kamata ya zama babban damuwa na kowane zaman lafiya / shiga tsakani na rikice-rikice a cikin wannan ƙungiya, kuma yakamata a sami gata da maraba daga jagoranci da gudanarwa na Walmart.

Tsarin Kungiya

Domin kungiya ta yi aiki, dole ne ta kasance tana da tsarin kungiya. Yakamata a tsara kungiya ta irin wannan hanya don taimakawa wajen biyan bukatu da manufofin da aka kirkiro ta. Haka lamarin yake game da tsarin ƙungiyar Walmart. Tare da manufar ceton mutane kuɗi don su sami rayuwa mai kyau, Za a iya kwatanta tsarin ƙungiyar Walmart a matsayin duka biyun matsayi da aiki (Jessica Lombardo, 2015).

Tsarin tsari na Walmart yana kama da dala wanda kowane ma'aikaci yana da naɗaɗɗen matsayi, in ban da Shugaba da Shugaba na Wal-Mart Stores, Inc., matsayin da Doug McMillon ya riƙe a lokacin wannan binciken. Shugaban kasa da Shugaba, duk da haka, suna samun jagora da tallafi daga hukumar gudanarwa. Sakamakon binciken ya nuna akwai layukan umarni da iko a tsaye (Jessica Lombardo, 2015) a cikin tsarin ƙungiyar Walmart wanda ke ba da damar tsarin sadarwar sama-sama. "Dokokin da umarni da ke fitowa daga manyan matakan gudanarwa na Walmart ana aiwatar da su ta hanyar masu gudanarwa na tsakiya har zuwa ma'aikata masu daraja da fayil a cikin shagunan Walmart" (Jessica Lombardo, 2015, para. 3). Wannan yana nufin cewa abokan haɗin gwiwar Walmart suna kan ƙarshen karɓa, suna wurin mafi ƙarancin iko layin tasiri. Menene ma'anar wannan ƙirar tsarin ga Walmart? Yana nufin cewa "idan ƙananan masu iko suna ci gaba da fuskantar mummunan magani ko rashin cimma burin burin, za su iya haifar da juriya da aka tsara ga mutanen da ke da karfi" (Hocker da Wilmot, 2014, p. 165). Wannan bayanin ya haifar da karuwar gwagwarmayar abokan Walmart don haɗa kai. Haɗin kai, suna ganin, na iya zama wata hanya ta haɓaka da daidaita ƙarfi.

Tsarin Ƙungiya Mai Matsayi

(Jacob Morgan, 2015)

Baya ga tsarin tsarin sa, Walmart kuma yana amfani da samfurin aiki na tsarin ƙungiya. Wannan hanya ce ta tushen fasaha don gudanarwa. Kamar yadda kalmar aiki ke nunawa, ma'aikatan da ke da irin wannan fasaha ana haɗa su a cikin rukunin aiki don cika ayyukansu na musamman da kuma bayar da rahoto ga manajojin sashinsu waɗanda suma suke kai rahoto ga manyansu a cikin matsayi. Wannan shine dalilin da ya sa Walmart ya zayyana mukaman Shugaban kasa da Shugaba na kowane bangare hudu na kasuwancinsa: Walmart US, Walmart International, Sam's Club, da eCommerce na Duniya. Kowanne daga cikin shugabanni da masu gudanarwa na waɗannan sassan kasuwanci suna da alhakin sassan ayyukansu da yankuna, kuma suna ba da rahoto ga Doug McMillon wanda shi ne Shugaba da Shugaba, WalMart Stores, Inc. a lokacin wannan bincike kuma wanda aikinsa ya jagoranci. ta hanyar yanke shawara na Hukumar Gudanarwa, tare da shigarwa daga masu hannun jari.

Samfurin Aiki na Tsarin Ƙungiya

(Perez-Montesa, 2012)

Daga wannan hangen nesa, yana da sauƙi a fahimci yadda sabbin manufofi, dabaru da umarni daga hedkwatar za a iya isar da su zuwa ga manajoji a matakai daban-daban don aiwatar da su ta hanyar ayyukan abokan hulɗa na sa'o'i a ƙasa-ƙananan layin wutar lantarki. Tambayar da wannan bincike ya nemi amsa ita ce: ta yaya Walmart abokan hulɗa suke fahimtar kansu a cikin dangantakar su da manajoji? Menene ra'ayinsu na iko gabaɗaya a Walmart? Shin halayensu, ji, motsin zuciyar su, halayensu da hulɗar su tare da manajoji suna da sharadi na fahimtar iko kamar sanya - ikon da mutum ya ba da matsayinsa a wurin aiki, misali, manajan ko abokin aikin sa'a -; ko rarraba – wato mulki a matsayin mulki –; ko m - "Ra'ayi na dangantaka da iko" yana mai da hankali kan "duka / da" maxim wanda ya yarda da mahimmancin kowane mutum a cikin dangantaka, kuma kowannensu yana da wani abu da zai bayar (duba Hocker and Wilmot, 2014, p. 105)?

Kodayake al'adun ƙungiyar Walmart sun jaddada mahimmancin wani m kusanci ga dangantakar wutar lantarki, bayanan da aka tattara daga binciken tarihi, tambayoyi da sauran bincike na lura sun nuna cewa abokan Walmart suna fahimtar dangantakarsu da masu gudanarwa ba kamar yadda suke ba. m, amma kamar yadda rarraba - wanda shine cin zarafi sanya iko. Kusan duk mutanen da aka yi hira da su suna jin cewa manajoji suna mamaye su, wanda za'a iya fassara shi azaman magudin tilastawa "a cikin rawar da ba ta da karfi (Siefkes, 2010, kamar yadda aka ambata a cikin Hocker da Wilmot, 2014, shafi na 105).

Tun da mutanen da ke da ƙananan iko a cikin ƙungiya ba za su iya cimma burinsu ba tare da wani nau'i na tallafi ba, shawarar da za a haɗa abokan tarayya ya zama madadin mafi yawan abokan hulɗar Walmart, don haka asalin haɗin gwiwa ko haɗin gwiwa tsakanin Walmart ɗinmu da ta. magoya bayansa.

Ƙungiyoyi masu tasowa ko Ƙungiyoyi

Akwai aƙalla hanyoyi biyu daban-daban na fahimtar ƙungiyoyi daban-daban waɗanda suka fito daga rikicin Walmart-Associates. Na farko shi ne yin nazari, gano, da kuma fayyace irin kawancen da ke goyon bayan kowane bangare a wannan rikici. Na biyu shi ne nazarin wadannan kawance ta fuskar tarihi da nufin fahimtar yadda wadannan kawance suka samu ci gaba daga abin da ya kasance a farko. diyadic rikici - rikici tsakanin Walmart da abokansa - don samar da "triangle rikici" (Hocker da Wilmot, 2014, shafi na 229) lokacin da United Food and Commercial Workers suka shiga tsakani don nuna goyon baya ga abokan tarayya a kokarin haɗin gwiwar su, sa'an nan kuma ci gaban ƙungiyoyin haɗin gwiwa masu yawa a bangarorin biyu na hanya. Yayin da hanya ta farko ta dace da gabatarwar PowerPoint, hanya ta biyu tana da kyau ga binciken bincike. Wannan bincike dai na neman daukar matakin tsakiya ne ta hanyar zayyana manyan kawancen da ke cikin wannan rikici da kuma bisa sakamakon binciken da aka yi a takaice yadda wadannan kawancen suka samu ci gaba.

Jam'iyyun Dyad masu rikici Walmart Associates Walmart
Mambobin Triangle masu rikici Wakilan Associates Pro-Unionization, da sauran Magoya bayan Associates masu sha'awar Walmart da wasu Magoya bayan Associates
Ƙungiya / Ƙungiya Ƙungiyar United for Respect a Walmart (OUR Walmart, ƙungiyar Walmart Associates, ta Walmart Associates, don Walmart Associates.) Walmart
Magoya Bayan Haɗin Kan Na Farko United Food and Commercial Workers (UFCW) ta hanyar yaƙin neman zaɓe, 'Yin Canji a Walmart' Walmart
Magoya bayan Hadakar Sakandare Ƙungiyar Ma'aikata ta Duniya (SEIU); Kungiyoyin kare hakkin dan Adam; Ƙungiyoyin Jama'a da Al'umma; da Ƙungiyoyin Addini, da sauransu. Don cikakken jeri, duba karin bayani. Watch Cibiyar Ma'aikata; Wasu zababbun jami’an; da sauran kungiyoyi masu zaman kansu da daidaikun mutane.

Haɗin gwiwar da aka jera a cikin teburin da ke sama ya samo asali ne daga abin da ya kasance dyad - rikici tsakanin Walmart da wasu daga cikin abokansa, musamman ma wadanda, saboda rashin adalci, zalunci, rashin girmamawa, cin zarafi na mulki daga bangaren gudanarwa, da kuma dangantaka. ma'aikata da take haƙƙin ɗan adam, sun yanke shawarar haɗa kai don daidaita iko da cimma manufofinsu. Yayin da wannan rikici ya ci gaba, kuma idan aka yi la'akari da yanayin da ke tattare da salon sadarwa da tsarin kungiya a cikin Walmart, wasu abokan hulɗa na sa'o'i sun fuskanci shawarar yin gwagwarmaya don haɗin kai ko rasa aikinsu da fuskantar wasu hukunci. Wannan rinjaye, matsayi mai iko a ɓangaren gudanarwa na Walmart da kuma rashin 'yancin faɗar albarkacin baki da ke tattare da tsarin ƙungiyoyin Walmart ya sa wasu abokan hulɗa suka yi shiru game da gwagwarmayar haɗin gwiwa.

Wannan yanayin ya haifar da fitowar triangle na rikici - haɗin gwiwar farko na abokan hulɗar Walmart tsakanin da kuma cikin shagunan Walmart. An kafa haɗin gwiwa mafi girma kuma mai ƙarfi a cikin Nuwamba 2010 kuma an ƙaddamar da shi a cikin Yuni 2011, kuma gwagwarmayar da aka yi a baya da yaƙin neman zaɓe na haɗin gwiwar Walmart an sake fasalin kuma an sake farfado da su a ƙarƙashin inuwar Organizationungiyar United for Respect at Walmart (OUR Walmart). Wannan "ya nuna alamar fitowar jama'a na Walmart namu, wanda ya zo daidai da taron masu hannun jari na Walmart na shekara-shekara da abokan Walmart dozin da yawa, tsoffin abokan tarayya da membobin ƙungiyar sun gudanar da taron gangami… don nuna alamar ƙaddamarwa" (Kallon Cibiyar Ma'aikata: Kafa, An dawo daga http:/ /workercenterwatch.com). Binciken ya nuna cewa Walmart ɗinmu yana samun babban tallafi da tallafi daga United Food and Commercial Workers (UFCW), kodayake membobin Walmart ɗinmu suna biyan kuɗin zama memba na $5 kowane wata.

A gefe guda na hanyar, Walmart ya kuma ja hankalin masu ruwa da tsaki masu ruwa da tsaki. Saboda matsananciyar matsayar Walmart akan ƙungiyoyin ƙungiyoyi, da manufofin sa na haɗin gwiwa da buɗe kofa, ƙungiyoyi irin su Worker Center Watch – waɗanda manufarsu ita ce fallasa munanan manufofin ƙungiyoyin-, da wasu zaɓaɓɓun jami’ai, da sauran mutane masu hannu da shuni. , sun yi gangami don goyon baya da kuma kare Walmart.

Bukatu daban-daban da kowane mai goyon bayan ƙawance ya kawo cikin rikicin Walmart-Associates yana ba da gudummawa sosai ga sarƙaƙƙiya da rashin daidaituwar rikici. Zayyana tsare-tsare da hanyoyin warware takaddama waɗanda ba wai kawai za su yi la'akari da maslaha (s) na waɗannan masu ruwa da tsaki ba, amma kuma za su canza rikice-rikice, bangarorin da abin ya shafa, da kuma ƙungiyar baki ɗaya, ya zama babban abin da aka fi mayar da hankali a sashe na gaba.

Tsarin Tsarin Rigima

Gina daga sashin da ya gabata na wannan binciken inda na yi nazarin hanyoyin sadarwa daban-daban da salon rikice-rikice - gujewa, mamayewa (gasa ko sarrafawa), wajibci (madaidaici), daidaitawa, da haɗawa (haɗin gwiwa) -, wannan sashe, ƙirar tsarin jayayya, yana neman cim ma waɗannan ayyuka masu zuwa: ganowa da sanin nau'ikan tsarin sarrafa rikice-rikice da matakai ko dabarun da ake amfani da su a halin yanzu a Walmart; kimanta ƙarfi da/ko gazawar aikin sarrafa rikice-rikice na yanzu; yi tunani kan yadda tsarin ƙungiya zai iya yin tasiri ga ƙoƙarin warware rikicin; kuma a ƙarshe sun ba da shawarar cewa a tsara tsarin da ya dace kuma mai sa ido don aiwatarwa a Walmart.

Tsare-tsaren Gudanar da Rikici da Tsare-tsare da Tsare-tsare

Kafin sabon tsarin jayayya ko tsari wanda ya dace da rikicin Walmart-Associates a haɓaka ko tsara shi ta hanyar masu shiga tsakani, yana da mahimmanci da farko a gano da kuma yarda da “ayyukan al’ada” (Rogers, Bordone, Sander, da McEwen, 2013) na warware rikici a Walmart. An samo shi ta hanyar masu tsara tsarin rigima cewa rashin nasarar "yin la'akari da waɗannan ayyuka [zai] sanya nasarar ƙirar cikin haɗari" (Rogers et al., 2013, p. 88). Don haka, na ba da shawarar yin nazarin tsare-tsare da matakai na warware takaddama daban-daban waɗanda Walmart da Walmart ɗinmu suka yi amfani da su da / ko suke amfani da su a halin yanzu don gudanar da rikicinsu. Wasu daga cikin wadannan hanyoyin an bayyana su dalla-dalla a cikin sashin Salon Sadarwa da Rikici na wannan babin. Burina a cikin wannan ƙaramin sashe shine in taƙaita tare da taƙaita waɗannan tsare-tsare da matakai, tare da bayyana yadda suke aiki, ko na sirri ne, aiwatar da su, amintattu daga jam’iyyun, kuma zai iya haifar da gamsuwa da juna.

Bayanan da aka tattara ta hanyar tambayoyi, binciken adana kayan tarihi da binciken lura sun nuna cewa an yi amfani da hanyoyin warware takaddama da aka jera a teburin da ke ƙasa a rikicin Walmart-Associates. Wasu daga cikinsu ana amfani da su a halin yanzu.

System Bude Kofa Sadarwa Ofishin Da'a na Duniya yana Tada damuwa & Magana Haɓaka Kayan aikin Kan layi kararrakin Hukunci
tsari Tsarin ciki da ake samu a shagunan Walmart da kuma a cikin dukkan ofisoshi, “Tsarin Sadarwar Ƙofar Buɗewa ita ce hanya mafi kai tsaye don bayyana duk wata damuwa ga mai sarrafa” a kowane kantin Walmart. Wani tsari na cikin gida a Walmart da nufin "ƙarfafa wayar da kan jama'a game da manufofin ɗabi'a da samar da tashoshi ga masu ruwa da tsaki don kawo damuwar ɗabi'a ga hankalin Walmart. Yana ba da tsarin ba da rahoto na sirri da wanda ba a san shi ba” (Walmart Global Ethics Office, an dawo da shi daga www.walmartethics.com) Wani mai shiga tsakani na ɓangare na uku na waje.A "Tsarin warware rikici wanda ya haɗa da taimakon wani ɓangare na uku don yanke shawara ga masu jayayya game da yadda za a warware rikici lokacin da bangarorin ba za su iya cimma yarjejeniya da kansu ba" (Moore, 2014, shafi na 10). ). Don wannan tsari, Walmart da Walmart ɗinmu sun kasance suna amfani da sabis na Hukumar Kula da Ma'aikata ta Ƙasa (NLRB). Wani tsari na waje, goyon bayan jiha, da na jama'a. Hukunci tsari ne na shari'a wanda "ya ƙunshi yin amfani da tsarin da aka kafa da kuma goyon baya da yawa da kuma tsari, da kuma tsoma bakin wata hukuma da aka sani tare da iko da 'yancin yin yanke shawara mai mahimmanci. don warware jayayya” (Moore, 2014, shafi na 11).
Yadda yake aiki Tsarin yana tabbatar da cewa "... kowane abokin tarayya, a kowane lokaci, a kowane mataki, a kowane wuri, yana iya sadarwa ta baki ko a rubuce tare da kowane memba na gudanarwa har zuwa shugaban kasa, a cikin amincewa, ba tare da tsoron ramuwar gayya ba ... "(Walmart Labor Relations Team, 1997, shafi na 5) Lokacin da manajan ya shiga cikin matsala, ana buƙatar abokan hulɗa don tattauna batun tare da matakin gudanarwa na gaba. The Global Ethics yana ba da keɓantaccen tsarin bayar da rahoto akan layi da layin waya (1-800-WM-ETHIC; 1-800-963-8442) don abokan haɗin gwiwa don ba da rahoton damuwarsu cikin gaggawa. Zabi daga: anti-cin hanci da rashawa, rikice-rikice na sha'awa, nuna bambanci, mutuncin kuɗi, da hargitsi. Abokan hulɗa kuma za su iya ba da rahoton damuwa game da tsarin lokaci, damuwa game da koyawa da suka karɓa ko yin buƙatun canja wurin zuwa wani yanki. Ana watsa waɗannan damuwa zuwa ga Ofishin Da'a na Duniya don bincike da yiwuwar ayyuka. Sakamakon binciken ya nuna cewa a lokuta da yawa, Walmart ɗinmu ya shigar da ƙararrakin Walmart ga NLRB. Don warware waɗannan rikice-rikice, NLRB ta shiga cikin manyan matakai guda huɗu: 1) binciken tuhume-tuhume; 2) sauƙaƙe ƙauyuka; 3) yanke hukunci; da 4) aiwatar da umarni.Yayin da NLRB sau da yawa yana amfani da sasantawa, suna kuma amfani da sasantawa kuma wasu lokuta suna canza shari'ar zuwa tsarin shari'a, tsarin kotu. Walmart da membobinsu sun kai karar Walmart sau da yawa kuma wasu daga cikin shari’o’in sun haifar da sasantawa, tara ko kuma hukuncin shari’a na miliyoyin daloli. a cikin shagunan Walmart.
Tsare sirri A ka'ida, haka ne. Ee. Don yin sulhu, tsari na sirri ne. Amma sauran hukunce-hukuncen suna iya isa ga jama'a (Duba NLRB, www.nlrb.gov/cases-decisions). Wannan shari'a ce ta jama'a.
Sakamakon & Ƙarfafawa Sakamakon ya dogara da shawarar mai sarrafa, kuma koyaushe yana goyan bayan manufofin gudanarwa, kuma Walmart Management yana aiwatar da shi. Sakamakon ya dogara ne da shawarar Ofishin Da'a na Duniya, kuma yana goyan bayan manufofin Walmart. Walmart ne ke aiwatar da sakamako. NLRB tana aiwatar da sakamakon ta amfani da hanyoyi daban-daban. Eh, jihar ce ta aiwatar da sakamakon.
Matsayin Gamsuwa Ƙananan gamsuwa daga ɓangaren abokan tarayya Ƙananan gamsuwa daga ɓangaren abokan tarayya. Babban matakin gamsuwa ta Walmart ɗinmu. Ƙananan gamsuwa ga Walmart.
Matsayin Amincewa a cikin Tsarin Abokan tarayya ba su da kwarin gwiwa a cikin tsarin. Manufar Buɗe Ƙofa tana ba da damar aboki ɗaya da manaja ɗaya a lokaci guda. Ba a yarda abokin tarayya ya kasance tare da wani abokin tarayya yayin aikin Buɗe Kofa ba. Abokan hulɗa ba su da kwarin gwiwa a cikin tsarin ko da yake "Layin taimakon yana da ma'aikatan ƙungiyar da ba ta da alaƙa da Walmart. Ma'aikacin zai isar da bayanin zuwa ofishin da'a na Duniya kuma zai ba abokin tarayya lambar shari'a da ranar dawowa idan an so" (Walmart Global Ethics Office, 2016). Duk bangarorin biyu suna da alama sun amince da NLRB. Wasu lokuta, jam’iyyun ba su amince da tsarin shari’a ba.

Ƙimar Ƙarfi da Ƙarfi na Ayyukan Gudanar da Rikici

Duk da yake wannan bincike ya yarda da mahimmancin irin waɗannan tsare-tsare da matakai kamar Hukumar Kula da Ma'aikata ta Ƙasa (NLRB) da tsarin shari'a, yana neman jaddada gaskiyar cewa waɗannan tsare-tsare da matakai sun fi adawa da yanayin su da kuma aiki, da nufin magance hakkoki. -da kuma al'amurran da suka danganci iko, kuma kada ku kula da buƙatu na asali da bukatun Walmart abokan tarayya waɗanda, kamar yadda aka bayyana a cikin sassan da suka gabata, sun shafi ra'ayi na mutunci - sha'awar inganta jin dadin su, da kyau da kuma kula da su. gaskiya, kuma masu gudanarwa suna girmama su. Don magance buƙatu da abubuwan da ke tattare da wannan rikici, yana da mahimmanci cewa tsarin da tsarin sadarwa wanda abokan Walmart suka amince da su ya kamata a kafa a Walmart. Kamar yadda bayanan bincike suka nuna, tsarin sadarwa da tsarin warware rikice-rikice da hanyoyin da ake amfani da su - musamman ma manufar Bude kofa da ka'idojin da'a na duniya da ke haifar da damuwa & magana da kayan aikin kan layi - da sun kasance kayan aiki masu mahimmanci don hanawa, warwarewa, da canza rikice-rikice tsakanin abokan tarayya. , tsakanin abokan tarayya da gudanarwa, da kuma tsakanin manyan manajoji da manyan shugabanni, idan waɗannan tsarin sun kasance masu gaskiya, masu amincewa da masu ruwa da tsaki, musamman ma abokan tarayya, kuma masu zaman kansu, kuma suna waje, matsayi na matsayi na ƙungiya.

Yadda za a canza layi ko tashar sadarwa cikin sharuddan ƙira ƙudurin jayayya a cikin Walmart ya kasance ƙalubalen da mai tsara tsarin rigima zai yi nasara don samun nasarar haifar da canji a Walmart. Kuma wannan canjin ya kamata ya fara ne ta hanyar la'akari da tasirin tsarin ƙungiyoyin da ake da su a kan ƙoƙarin warware rikicin da ke tsakanin Walmart da abokansa game da haɗin kai. 

Tasirin Tsarin Ƙungiya na Walmart akan Ƙoƙarin Magance Rikici.

Domin tsara tsarin da / ko tsari wanda zai dace da bukatun Walmart da abokansa, yana da mahimmanci a bincika yadda tsarin ƙungiya ke shafar ƙoƙarin ƙuduri mai gudana. A cikin sashin da ya gabata, an lura cewa tushen jagoranci da gudanarwa na Walmart an tsara su ta amfani da tsarin aiki na matsayi wanda layin sadarwa da yanke shawarar yin tasiri ke saukowa daga sama zuwa ƙasa, yana barin abokan tarayya a mafi ƙasƙanci na tasiri tare da jin rashin ƙarfi. da kaskanci. Wadannan munanan halaye suna da yawa da salon sadarwa mai mamaye da aka yi bayaninsu a sashin da ya gabata. Kalubalen da mai tsara tsarin rigima zai fuskanta a Walmart shine yadda za a daidaita ƙarfi tsakanin abokan hulɗa da manajojin Walmart.

Binciken binciken ya nuna cewa tsarin tsarin Walmart ya haifar da yanayi wanda wasu manajoji suka yi tunanin "ikon rarrabawa" (Hocker and Wilmot, 2014, p. 105), ra'ayi na "iko a kan ko a kan," ko sanya daban, da "ko dai/ko" ra'ayi na iko. Alal misali, sa’ad da manaja ya gaya wa abokin aikin da ke gab da kammala aikin: “Ko dai ka tsaya ka ba da taimako na ƙarin sa’a ɗaya (watau aiki a kan lokaci) ko kuma za a iya kore ka washegari. ” Wannan shine dalilin da ya sa mafi yawan abokan hulɗa suka ta da koke-koke game da rinjaye, rashin girmamawa, da kuma rashin kulawa. Saboda maƙasudin dangantaka na dogon lokaci da ke tsakanin abokan tarayya da ma'aikacin su, Walmart, wannan binciken ya ba da shawarar cewa "ko dai / ko" hali na iko ya daidaita tare da "ikon haɗin kai, duka / da iko, iko tare da, ko haɗin gwiwa. ” (Hocker da Wilmot, 2014, shafi na 131). Samfurin haɗin kai na rarraba wutar lantarki hanya ce mai kyau don ƙarfafa abokan hulɗa a kasan layin sadarwa da tasirin wutar lantarki, motsa su su ci gaba da kasancewa a cikin aiki, kuma a ƙarshe ya canza mayar da hankali daga babban iko - ƙananan ƙarfin wutar lantarki zuwa dangantaka ta aiki wanda ke da alaƙa. an kafa shi akan ka'idodin dogaro da juna.

References

Adubato, S. (2016) .Me yasa sadarwar Wal-Mart ta gaza. The Star-Ledger. An dawo daga http://www.stand-deliver.com/star_ledger/080527.asp

Kafinta, B. (2013). Ma'aikatan mu na Walmart sun yi gangami a SF akan hanyar zuwa Akansas don taron masu hannun jari na 7 ga Yuni. Cibiyar Watsa Labarai Mai Zaman Kanta ta Yankin San Francisco Bay. An dawo daga https://www.indybay.org/newsitems/2013/06/06/18738060.php

De Bode, L. (2014). Matsalar hoto ta Walmart a ƙarƙashin bincike a taron masu hannun jari na shekara-shekara. Amurka Aljazeera. An dawo daga http://america.aljazeera.com/articles/2014/6/5/walmart-moms-protestpovertywages.html

Eidelson, J. (2013). An kama ma’aikatan Walmart da aka kora a wata zanga-zanga a hedkwatar Yahoo. The Nation. An dawo daga https://www.thenation.com/article/fired-walmart-workers-arrested-protest-yahoo-headquarters/

Greenhouse, S. (2015). Yadda Walmart ke lallashin ma'aikatansa kada su haɗa kai. The Atlantic. An dawo daga http://www.theatlantic.com/business/archive/2015/06/how-walmart-convinces-its-employees-not-to-unionize/395051/

Hocker, JL & Wilmot, WW (2014). Rikici tsakanin mutane. New York: McGraw Hill.

Human Rights Watch. (2007). Walmart ya hana ma'aikata haƙƙoƙin asali: Dokokin aiki marasa ƙarfi suna dawwama cin zarafi. An dawo daga https://www.hrw.org/news/2007/04/30/us-wal-mart-denies-workers-basic-rights

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Kasa, K. (2012). Ta yaya kuke sadarwa da abokan hulɗa 1,000,000+? – Walmart yana raba girke-girkensa don nasarar zamantakewa. Kawai Sadarwa. An dawo daga https://www.simply-communicate.com

Katz, NH, Lauya, JW, da Sweedler, MK (2011). Sadarwa da rikici Ƙuduri. 2nd. Ed. Dubuque, IA: Kendall Hunt Publishing Company.

Lombardo, J. (2015). Walmart: Tsarin tsari & al'adun kungiya. Panmore Cibiyar. An dawo daga http://panmore.com/walmart-organizational-structure-organizational-culture

Yin Canji a Walmart. Kashi 1 na Walmart: Tarihin isar da sako ta abokan Walmart da abokan tarayya zuwa Walmart. An dawo daga http://walmart1percent.org

Masunaga, S. (2015). Pico Rivera Wal-Mart ya rufe damuwa ga birni. Los Angeles Times. An dawo daga http://www.latimes.com/business/la-fi-walmart-pico-rivera-20150427-story.html

Meadows, DH (2008). Tunani a cikin tsarin: A farko. Vermont: Bugawa Green na Chelsea.

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Moore, CW (2014). Tsarin sulhu: Dabaru masu amfani don warware rikici. 4th ed. San Francisco, CA: Jossey-Bass.

NLRB. (2015). Ofishin NLRB na babban lauya ya ba da koke game da Walmart. Ofishin Harkokin Jama'a. An dawo daga https://www.nlrb.gov/search/all/walmart

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Riper, TV (2005). Wal-Mart ya tsaya tsayin daka don ƙarar ƙararraki. Forbes. An dawo daga http://www.forbes.com/2005/11/09/wal-mart-lawsuits-cx_tvr_1109walmart.html

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Duk tambayoyi game da wannan ɗaba'ar ya kamata a aika zuwa ga marubucin, Basil Ugorji, Ph.D., Shugaba da Shugaba, Cibiyar Harkokin Ƙasa ta Duniya don Sasanci na Kabilanci-addini, New York. An gudanar da binciken ne a cikin Summer 2016 a matsayin wani ɓangare na aikin koyarwar Tsare-tsare Tsare-tsare na marubuci a Sashen warware rikici na Jami'ar Nova Southeast University, Fort Lauderdale, Florida. 

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