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International Center for Ethno-Religious Mediation (ICERM) respects the privacy of its donors and prospective donors and believes that it is of paramount importance to maintain the trust and confidence of the ICERM community, including donors, members, prospective donors, sponsors, partners and volunteers. We developed this Guest/Member Donors Privacy and Confidentiality Policy to provide transparency as to ICERM’s practices, policies and procedures for the collection, use and protection of information that is provided to ICERM by donors, members, and prospective donors.
Confidentiality of Donor Records
Protecting the confidentiality of donor-related Information is an essential part of the work done within ICERM. All donor-related Information that is obtained by ICERM is handled by out staff on a confidential basis except as otherwise disclosed in this Policy or except as disclosed when the information is provided to ICERM. Our staff sign a confidentiality pledge and are expected to demonstrate professionalism, good judgment and care to avoid unauthorized or inadvertent disclosures of donors’ sensitive information. We may share with donors, fund beneficiaries, and grantees information pertaining to their own gifts, funds and grants.
How We Protect Donor Information
Except as described in this Policy or at the time the information is provided, we do not otherwise disclose donor-related Information to any third parties, and we never sell, rent, lease or exchange personal information with other organizations. The identity of all who connect with us through our website, postal mail and email is kept confidential. The use of donor-related information is limited to internal purposes, by authorized individuals, and to advance resource development efforts that require donor information, as noted above.
We have established and implemented reasonable and appropriate physical, electronic and managerial procedures to safeguard and help prevent unauthorized access, maintain data security and ensure the proper use of donor-related Information. In particular, ICERM secures the personally identifiable information provided on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When payment information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol by Stripe gateway system. Moreover, credit card numbers are not retained by ICERM once processed.
Although we have implemented reasonable, appropriate and strong security measures to safeguard against unauthorized disclosures of donor-related information, our security measures may not prevent all losses and we cannot ensure that information will never be disclosed in a manner that is inconsistent with this Policy. In the event of such security failures or disclosures in contravention of this Policy, ICERM will provide notice in a timely manner. ICERM is not responsible for any damages or liabilities.
Publication of Donor Names
Unless otherwise requested by the donor, the names of all individual donors may be printed in ICERM reports and other internal and external communications. ICERM will not publish the exact amounts of a donor’s gift without the permission of the donor.
The names of donors of memorial or tribute gifts may be released to the honoree, next of kin, appropriate member of the immediate family or executor of estate unless otherwise specified by the donor. Gift amounts are not released without the consent of the donor.
When a donor requests that a gift or fund be treated as anonymous, the donor’s wishes will be honored.
Types of Information Collected
ICERM may collects and maintains the following types of donor information when it is voluntarily provided to ICERM:
Contact information, including name, organization/company affiliation, title, addresses, phone numbers, fax numbers, email addresses, date of birth, family members and emergency contact.
Donation information, including amounts donated, date(s) of donation(s), method and premium.
Payment information, including credit card or debit card number, expiration date, security code, billing address and other information necessary to process a donation or event registration.
Information on events and workshops attended, publications received and special requests for program information.
Information concerning events and hours volunteered.
Donor requests, comments and suggestions.
How We Use This Information
ICERM complies with all federal and state laws in the use of Donor-Related Information.
We use information obtained from donors and prospective donors to maintain records of donations, to respond to donor inquiries, to comply with the law or with any legal process served on ICERM, for IRS purposes, to analyze overall giving patterns in order to make more accurate budget projections, to develop strategies and present gift proposals, to issue donation acknowledgements, to understand donors’ interests in our mission and to update them on the organization’s plans and activities, to inform planning about who receives future fundraising appeals, to organize and promote fundraising events, and to inform donors of relevant programs and services through newsletters, notices and direct mail pieces, and to analyze our website usage.
Our contractors and service providers sometimes have limited access to donor-related information in the course of providing products or services related to gift processing and acknowledgements. Such access is subject to confidentiality obligations covering this information. Moreover, access to donor-related information by these contractors and service providers is limited to the information reasonably necessary for the contractor or service provider to perform its limited function for us. For example, donations may be processed through a third-party service provider like Stripe, PayPal or bank services, and our donors’ information will be shared with such service providers to the extent necessary to process the donation.
ICERM may also use donor-related information to protect against potential fraud. We may verify with third parties the information collected in the course of processing a gift, event registration or other donation. If donors use a credit or debit card on a ICERM website, we may use card authorization and fraud screening services to verify that the card information and address matches the information supplied to us and that the card being used has not been reported lost or stolen.
Removing Your Name from Our Mailing List
Donors, members and prospective donors may ask to be removed from our email, mailing, or phone lists at any time. If you determine that information in our database is inaccurate or it has changed, you can modify your personal information by Contacting Us or by calling us at (914) 848-0019.
State Fundraising Notice
As a registered 501(c)(3) nonprofit organization, ICERM relies on private support, applying the majority of each dollar contributed to our services and programs. In connection with the ICERM’s fundraising activities, certain states require us to advise that a copy of our financial report is available from them. ICERM’s principal place of business is located at 75 South Broadway, Ste 400, White Plains, NY 10601. Registration with a state agency does not constitute or imply endorsement, approval or recommendation by that state.
This Policy applies to and strictly adhered to by all ICERM officers, including employees, contractors, and office volunteers. We reserves the right to amend and modify this Policy accordingly and as needed with or without notice to donors or prospective donors.